Star Rating 44.0%



Version 4.17.0

Content Rating 4+


Service Management Group, Inc. SMG


AUD 0.00

Download smg360 on the Appstore

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.

Release Notes

New social cards, case management enhancements, and minor bug fixes

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